Terms and Conditions - Lawn Mowing Lewisham

Introduction

Welcome to Lawn Mowing Lewisham. These Terms and Conditions outline the rules and regulations for the use of our lawn mowing services. By engaging with us, you agree to comply with these terms, ensuring a transparent and satisfactory experience for both parties.

Services Provided

Lawn Mowing

Our primary service is professional lawn mowing, designed to enhance the appearance and health of your lawn. We utilize high-quality equipment and experienced staff to deliver precise and efficient mowing that caters to the unique requirements of your garden. Our mowing techniques promote healthy grass growth, preventing common issues such as uneven patches and overgrowth.

Additional Services

At Lawn Mowing Lewisham, we understand that a well-maintained lawn involves more than just mowing. Hence, we offer a range of additional services to complement our mowing offerings, including:

• Edging: Creating clean and defined edges along driveways, walkways, and flower beds to give your lawn a polished look.
• Weeding: Eliminating unwanted weeds that compete with your grass for nutrients, ensuring a healthier and more attractive lawn.
• Leaf Removal: Removing fallen leaves to prevent them from suffocating your grass and to maintain an aesthetically pleasing environment.
• Gluing: Gathering grass clippings into neat piles for easy disposal, enhancing the tidiness of your property.
• Shrub Trimming: Maintaining the shape and size of shrubs and hedges to complement the overall design of your garden.
• Fertilization: Applying fertilizers to promote robust grass growth and improve the lawn's resilience against pests and diseases.

Payment Terms

Payment for our services is expected upon the completion of each job unless a prior arrangement has been made. We offer flexibility in our payment options to suit your convenience, including:

• Credit/Debit Cards: Secure and instant payment processing.
• Bank Transfers: Direct transfers to our designated account for larger projects.
• Cash: Accepted payments at the time of service.

Invoices detailing the services provided and associated costs will be issued either digitally or in hard copy, based on your preference. We strive for transparency in our billing, ensuring there are no hidden fees. Late payments may incur additional charges as outlined in our billing policy, so timely payments are appreciated to maintain uninterrupted services.

Scheduling and Cancellations

Our scheduling system is designed to accommodate your needs efficiently. To ensure timely service, we require customers to book appointments in advance. In the event that you need to cancel or reschedule a service, please provide us with at least 24 hours' notice. This allows us to adjust our schedule accordingly and offer the slot to other customers. Failure to provide adequate notice may result in a cancellation fee, typically a percentage of the scheduled service cost.

In cases of unforeseen circumstances, such as extreme weather conditions or emergencies, we reserve the right to reschedule services to ensure the safety of our staff and the quality of service provided.

Customer Responsibilities

To facilitate smooth service delivery, customers are expected to:

• Ensure access to the property during the agreed-upon service time. This includes unlocked gates or doors and removal of any barriers that may obstruct our team.
• Remove obstacles such as children's toys, vehicles, garden furniture, or any items that could impede the mowing process or pose safety hazards.
• Inform our team of any specific instructions or preferences regarding the mowing pattern, grass length, or areas that require special attention.
• Notify us of any existing issues with the lawn, such as pest infestations, disease, or areas recovering from recent treatments, so we can adjust our services accordingly.

Liability and Insurance

Lawn Mowing Lewisham is fully insured to cover any potential damages that may occur during the provision of our services. Our insurance includes:

• Public Liability Insurance: Protects against claims from third parties for bodily injury or property damage resulting from our work.
• Equipment Insurance: Covers damage or loss of our equipment used on your property.

However, we are not liable for certain situations, including:

• Pre-existing conditions of the lawn or property that were reported before our service began.
• Damage caused by hidden underground utilities, such as irrigation systems or electrical lines, which were not disclosed prior to service.
• Loss or damage to personal property not related directly to our mowing or maintenance work, especially if items were left out in designated obstacle areas.

We advise customers to report any concerns related to potential damage immediately, so we can address and rectify the situation promptly.

Termination of Service

Either party may terminate the service agreement by providing written notice. Termination may be initiated for several reasons, including but not limited to:

• Lack of payment or repeated late payments.
• Violation of the agreed-upon terms and conditions.
• Unsatisfactory conduct towards our staff.
• Failure to provide necessary access or accommodate scheduling requirements.

Upon termination, any outstanding payments for services rendered up to the termination date will become immediately due. We may also charge a termination fee to cover any administrative costs or lost opportunities from canceled services.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts located in Lewisham. By engaging our services, you consent to this legal framework and agree to resolve any disagreements through the appropriate legal channels.

Changes to Terms and Conditions

Lawn Mowing Lewisham reserves the right to modify these Terms and Conditions at any time. Significant changes will be communicated to our customers via email or through our official communication channels. It is the responsibility of the customer to stay informed about any updates to these terms. Continued use of our services after any changes constitute acceptance and agreement to the revised Terms and Conditions.

Privacy Policy

Protecting your privacy is important to us. Any personal information collected during the course of service provision is handled in accordance with our Privacy Policy. We ensure that your data is securely stored and is not shared with third parties without your explicit consent, except as required by law.

Force Majeure

Lawn Mowing Lewisham is not liable for any delays or failures in providing services due to circumstances beyond our control, including but not limited to natural disasters, pandemics, labor strikes, or other unforeseen events. In such cases, we will notify customers as soon as possible and work to reschedule services at a mutually convenient time.

Acceptance of Terms

By scheduling and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services or contact us to discuss possible accommodations.